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With a diverse background in the healthcare industry, IT, sales, marketing, and business consulting, I offer a broad range of knowledge and expertise. As the COO of a healthcare law firm, owner of a professional executive search firm, manager of an insurance customer service team, and business consultant, I bring extensive experience and understanding of various business environments.
My journey through different roles in these industries has equipped me with valuable insights into what it takes to achieve success. I specialize in recruiting, business structure, motivation, customer service, human resources, management & operations, marketing, sales, work/life balance, business consulting & coaching, professional services, recruiting & staffing, and home healthcare.
Expertise:
1. Recruiting & Staffing: I excel in recruiting top talent, developing effective hiring strategies, and optimizing staffing structures to meet business needs and goals.
2. Business Structure & Management: I offer expertise in business structure, organizational design, process optimization, and strategic planning to drive efficiency and productivity.
3. Customer Service & Satisfaction: I specialize in enhancing customer service experiences, implementing service excellence initiatives, and ensuring high levels of customer satisfaction and retention.
4. Human Resources & Talent Management: I provide guidance on HR practices, talent development, employee engagement, performance management, and fostering a positive work culture.
5. Sales & Marketing Strategies: I develop and implement sales and marketing strategies, campaigns, and initiatives to drive revenue growth, market penetration, and brand awareness.
6. Healthcare & Home Health: I have a deep understanding of healthcare, services, home health services, and regulatory compliance, helping businesses navigate complex healthcare landscapes.
7. Business Consulting & Coaching: I offer consulting services and coaching to help businesses improve operations, achieve goals, overcome challenges, and maximize profitability.

My goal is to leverage my expertise and experience to support businesses in achieving their objectives, driving growth, and creating sustainable success in today's competitive landscape.